FAQ
Frequently Questions
Why you should choose
Why you should choose
our services
- How can I apply for New Purple connection?
- How I can get in touch with Purple?
- How to test my Internet Speed?
- What is my Customer ID?
- What is FUP (Fair Usage Policy)?
- How I can change my Wi-Fi password?
- In case I forgot “My Account” password, how can I reset the same?
- How can I make Online Payment of my Bill or Recharge?
- What is Refer a Friend scheme and how can I benefit from this?
- Can Purple Broadband customers avail the Booster/Add-On plans?
- Can I get details of websites or pages I have visited through my Purple Connection?